The nation's largest in-network mental health provider group
Headway gives health plans 74,600+ credentialed providers, 10M+ appointments per year, and a proven clinical quality program — built to expand access and improve outcomes for your members.
Increasing access
Unmatched network scale and speed to care
Headway's network makes it possible for your members to find in-network care quickly — with a provider who fits their language, location, and clinical needs.
74,600+
In-network providers nationwide
4.9
Average days to first appointment vs. 10-day industry average
40+
Languages available across the Headway network
Ensuring quality
Clinical quality you can measure
Every provider in our network is enrolled in Headway's clinical quality program — with mandatory Measurement-Based Care (MBC), outcome tracking via PROMs, and ongoing compliance monitoring. We give health plans the data and accountability they need.
70%+
Of patients see PHQ-9/GAD-7 improvement in their first 30 days
80%
Patient PROMs response rate
61K+
Providers enrolled in Headway Academy clinical training
Trying to find the right care you need while struggling with mental health issues can be overwhelming and daunting—so it's great to know that the patient will be taken care of all the way through by Headway.
Dr. Navya Mysore
Primary Care Provider
Enhancing experience
A superior experience for every member
Members find the right provider through our diverse, specialized network and receive personal, supportive guidance throughout their care journey — resulting in industry-leading satisfaction and retention.
93
Patient NPS
82%
Third-appointment retention rate
100+
Health plans under contract
What people are saying
Our approach
Benefits of Partnership
Scale access across every member population
Headway's 74,600+ in-network providers include 40% BIPOC providers, 73% specialty providers (SUD, child & adolescent, PTSD), and 57% offering in-person care — across 40+ languages and available virtually nationwide.Drive clinical quality with real accountability
Our Measurement-Based Care program puts outcomes data at the center of every treatment. Headway Academy trains 61K+ providers on documentation and compliance standards, and our AI-assisted quality monitoring reviews the entire network — so you always know what's happening in your behavioral health benefit.Close the loop on member navigation
Our Booking Assistant lets your care management team schedule appointments on behalf of members in real time — with warm transfer options, a simple referral form, and closed-loop status updates back to your team. Members get to care faster; your team stays in the loop.Align on value through performance-based contracts
Headway contracts as a provider group with performance-based SLAs tied to access and quality targets — including VBC and pay-for-performance arrangements. Our interests are directly aligned with yours.
Ready to expand mental health access for your members?
Join 100+ health plans partnering with Headway to grow their behavioral health network, improve clinical outcomes, and deliver a better member experience.